Refund Policy

We accept refund requests within 14 days of delivery for unopened, unused products in their original sealed packaging. Products that have been opened, tampered with, or partially used are not eligible for a refund.

If your order arrives damaged or defective, please contact us within 48 hours of delivery with photographs of the damage. We will arrange a replacement or full refund at no additional cost.

• Email [email protected] with your order number
• Include a reason for the refund request
• Attach photos if the product is damaged
• Our team will respond within 1–2 business days

For eligible returns, we will provide a prepaid return shipping label. You are responsible for securely packaging the product. Products damaged during return transit due to inadequate packaging may not be refunded.

Once we receive and inspect the returned product, refunds will be processed to the original payment method within 5–10 business days. You will receive an email confirmation when the refund is issued.

• Opened or used products
• Products returned after 14 days
• Shipping fees (unless the return is due to our error)
• Products purchased during clearance or final sale

We do not offer direct exchanges at this time. To obtain a different product, please request a refund and place a new order.

For refund inquiries, contact us at [email protected].